Cancel a Room Booking
Please fill in the form below to advise the hotel you like cancel your stay. If cancelled or modified up to 48 hours before arrival no fee will be charged. (subject to package booked)
If cancelled or modified within 48 hours prior to arrival or in the case of a no-show the total price of the reservation will be charged.
When we have cancelled your booking, you will get an email containing your cancellation reference please keep this email as proof you should receive confirmation from us within 24hours if not please call on 01286 673604 or resend the form, please get in touch if you do not get a reply.
Agency bookings i.e., Booking.com, Expedia etc. must be cancelled via the agent.
With all cancellation’s, please check your rate description as not all bookings can be cancelled.
Failure to send the cancellation request will lead to you being charged with the total amount of your stay.